Frequently Asked Questions

The operations of Melbourne Markets Credit Service benefit all sectors of the fruit and vegetable industry. It provides security to both buyers and sellers operating within the Melbourne Markets along with other central markets around Australia.

By completing the initial application form and returning it to us, a credit assessment and financial review is performed. Once approved, you will be given a unique buyer/seller code to identify them at the time of any transactions in the market.

Once a week you will be able to access a comprehensive statement which is available online, showing your purchases for the week. You will only need to make one payment on the due date of the statement/invoice.

Unlike the majority of cash flow assistance facilities, there are no upfront fees. The fee structure depends on the trading terms that you request.

The majority of accounts are approved with trading terms of 14 days.

Buyer = $0 , Seller rates start at 0.6% ($6.00 per $1000)

No.

The due date always falls on a Friday, this will also be listed on your buyer’s statement.

The Melbourne Markets Credit Service is a professional service that is widely recognized and respected within the market. Assisting sellers and buyers of fresh produce to buy and sell using credit in the Melbourne Market.

We partner with you and mediate queries to resolutions

Our online system allows you to enter discrepancies and adjustments that are directly emailed to the seller. They buyer needs to advise MMCS if this is approved or we assist mediating queries to resolutions.

Virtually all the wholesalers within the Melbourne Markets are registered users of the Melbourne Markets Credit Service. Registered users include transport companies, service and fuel providers which allows you to consolidate the majority of your creditors into one easy payment.

Our Melbourne Market Credit Service team can help you with questions or queries regarding your account.  The office can be contacted on 03 9408 6627 during the hours of   6am – 2 pm, or email [email protected] or [email protected]